Pew Pew Pew J
Enthusiast
I'm a microsoft fan boy. I have had an xbox original, 360, and now xbox one. I would have fought you before even knowing anything about it that xbox's are better. Generally I do enjoy them more and I really love Halo and Forza. I recently have been being harassed like crazy! People will send me 20 messages a day of hate, endless chat requests, join my games to teamkill me or crash me. I contact xbox complaining they say to block, complain, and submit a bad player review. So I do and as we all know it does absolutely nothing at all even after a month. I contact again... They tell me to make all my privacy setting all private. I do that even though it sucks but guess what they follow my friends and join in when they see them playing games I play and still bother me like crazy! Contact support, get the same robot answers as always, then tells me to go to the forums. I go to the forums get absolutely no help as expected. Contact them again. I have an hour and 30 minute support chat where I found out today the agent was lying to me. He sent me this link http://support.xbox.com/en-US/my-ac...witch-gamertag-to-different-microsoft-account he told me I could make a new account and transfer everything from my gamertag to the new gamertag through doing that which would = me a free gamertag name change. Call me poor but it's $10 in this world, I already have to pay xbox live and come on $10 is about a gallon of gas in this day. I don't make a lot of money. I contact support later because I don't believe it is possible. They then respond to reading the transcript and seeing the lie and seeing me constantly re asking to be reassure this is possible and sends me a link with how to change my gamertag and walking me through those steps and how to pay the $10 completely ignoring how I have had no support and have done everything they asked and completely ignoring how I was lied to in a chat for an hour and completely mislead. I then go on a rant like what I am saying now and I get transfered. This guy completely ignores that I was lied to again! I try support once more and told the same robotic answers. Same everything. I recieved no support, not help, nothing from the forums. Was ignored that I was lied to in support chat. My question is, is sony's support better? I don't like the ps4 more but seriously I want to switch. Are they both money grubbing screw overs? I'm really over M$ and I guess my other question is. Is there anyway to get a free gamertag change because I really am being harassed and need some way to get away from it and I don't want to lose all my ranking in games etc. Thanks 7s