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If you’ve already played Borderlands 2 and/or Borderlands: The Pre-Sequel on Xbox 360 or PlayStation 3 (or PS Vita for Borderlands 2), you’ll be able to transfer your save within the same console family. Here’s how it works.
To use a save from the previous generation versions of Borderlands 2 and Borderlands: The Pre-Sequel in Borderlands: The Handsome Collection, first you’ll need to download the patches enabling cross-save for Borderlands 2 and Borderlands: The Pre-Sequel, which should be available for download later this week.
Once you have that patch downloaded, follow these steps:
- Ensure all versions of the games are up to date with the latest patch (old-gen and new-gen) and you are connected to PlayStation Network or Xbox Live.
- From the main menu of the PS3 or Xbox 360 versions of BL2 or BL:TPS, choose the “Cross Save” (PlayStation consoles) or “Cloud Save” (Xbox consoles), then “Upload Save” function.
- Once the save has been uploaded, choose “Cross Save” or “Cloud Save” then “Download Save” from the main menu of the PS4 / Xbox One Handsome Collection game for which you’re downloading the save.
Please note:
- The Xbox family of systems can only move saves from Xbox 360 to Xbox One and not the other way around.
- The PlayStation family of systems can upload / download saves from any system to any other PlayStation system. Think of PS3 / PS4 / PSV as a triangle, and saves can move in any direction (Vita saves are only applicable to BL2 and not BL:TPS).
- Uploading a save does not remove it from the original system, it only creates a copy of the save on the network.
- Players will need the day 1 patch for the Handsome Collection in order to download saves.
- Players will also need the most recent patch installed for PS3 / Xbox 360 in order to upload saves.
When you transfer your save, here’s what comes along with it:
- Character level and all mission progress
- Badass Points (all of these will transfer, but you’ll get to re-spend them)
- Backpack inventory
- Weapon slots
- Cash and Eridum/Moonstones
- All unlocked character customizations (heads/skins) ***note that customizations obtained from Telltale’s Poker Night 2 will be added in a patch following launch***
- Items stored in the bank in Sanctuary
Your Golden Key balance will also not transfer. However, as a reward for playing Borderlands 2 and/or Borderlands: The Pre-Sequel, all players will receive the following bonuses upon signing into SHiFT in The Handsome Collection for the first time:
Borderlands 2
- 75 Golden Keys
- A healthy chunk of Badass Rank
- Bonus character customizations
- 75 Golden Keys
- A healthy chunk of Badass Rank
- Bonus unique weapons and character customizations
If you have any trouble, be sure to visit support.gearboxsoftware.com for help.
Source
UPDATE:
We are aware that some players are having difficulty transferring their Badass Rank and/or head and skin customizations from their previous gen characters. Our engineers are currently investigating possible resolutions. For the meantime, please do not delete your previous gen save files as re-uploading them may be part of the eventual solution.
It is completely safe to continue playing The Handsome Collection while we work on a fix.
We are aware that some players are having difficulty transferring their Badass Rank and/or head and skin customizations from their previous gen characters. Our engineers are currently investigating possible resolutions. For the meantime, please do not delete your previous gen save files as re-uploading them may be part of the eventual solution.
It is completely safe to continue playing The Handsome Collection while we work on a fix.
UPDATE 04.02.15:
An update for Borderlands: The Handsome Collection on Xbox One is now live that allows users to successfully transfer Badass Ranks and customizations from their prior-gen save files.
Players will be prompted to download the update upon booting up Borderlands: The Handsome Collection. Click here for full update notes.
After updating, users will be able to transfer the Badass Ranks and customizations associated with their accounts to Borderlands: The Handsome Collection by re-downloading a game save using the "Cloud Save" feature in the Borderlands: The Handsome Collection Main Menu.
Once this update is installed, players will be able to restore their Badass Rank and customizations while maintaining their current mission progress per the below:
- If the Badass Rank from your uploaded previous-gen character save is higher than your current Handsome Collection Badass Rank, your Badass Rank will be overwritten with the higher value.
- Customizations from your previous-gen character save will be added to your Handsome Collection account profile.
- Any mission progress you made prior to the update can be saved by selecting "Save As New" instead of "Overwrite" when re-downloading your save post-update.
Source
NEW UPDATE:
Updated 3/26/15, 2:30 PM CT
We are aware that some players are having difficulty transferring their Badass Rank and / or character customizations from their previous gen characters.
A fix for this issue has been submitted for testing and will be released as soon as possible once testing is complete. The solution involves a small update to Borderlands: The Handsome Collection for Xbox One.
After updating, users will be able to transfer the Badass Ranks and Customizations associated with their accounts to Borderlands: The Handsome Collection by re-download a game save using the "Cloud Save" feature in the Borderlands: The Handsome Collection Main Menu. Visit the Cross/Cloud Save Knowledge Base Article for information on this feature.
Once this update is available, players will be able to restore their Badass Rank and customizations while maintaining their current mission progress per the below:
For the meantime, please do not delete your previous gen save files as re-uploading them may be part of the eventual solution. It is completely safe to continue playing The Handsome Collection.
Source
If you have any questions about this, please submit a support ticket at http://support.gearboxsoftware.com.
Updated 3/26/15, 2:30 PM CT
We are aware that some players are having difficulty transferring their Badass Rank and / or character customizations from their previous gen characters.
A fix for this issue has been submitted for testing and will be released as soon as possible once testing is complete. The solution involves a small update to Borderlands: The Handsome Collection for Xbox One.
After updating, users will be able to transfer the Badass Ranks and Customizations associated with their accounts to Borderlands: The Handsome Collection by re-download a game save using the "Cloud Save" feature in the Borderlands: The Handsome Collection Main Menu. Visit the Cross/Cloud Save Knowledge Base Article for information on this feature.
Once this update is available, players will be able to restore their Badass Rank and customizations while maintaining their current mission progress per the below:
- If the Badass Rank from your uploaded previous-gen character save is higher than your current Handsome Collection Badass Rank, your Badass Rank will be overwritten with the higher value.
- Customizations from your previous-gen character save will be added to your Handsome Collection account profile.
- Any mission progress you made prior to the update can be saved by selecting "Save As New" instead of "Overwrite" when re-downloading your save post-update.
For the meantime, please do not delete your previous gen save files as re-uploading them may be part of the eventual solution. It is completely safe to continue playing The Handsome Collection.
Source
If you have any questions about this, please submit a support ticket at http://support.gearboxsoftware.com.
Source
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