Uhmmm...Problem need help please.

Discussion in 'Xbox 360 Support Archive' started by xbh1h2, Jul 19, 2009 with 5 replies and 241 views.

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  1. xbh1h2

    xbh1h2 Getting There

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    Jul 19, 2009 #1
    Alright this may sound stupid but, I was messing around with one of my secondary accounts and deleted the windows live ID it was associated with. So now if I ever want to recover that account I cant. Heres my question, can I somehow re-link a windows live ID with that account? Every time I go to the dash and try to change it there it says that it cant connect to live, even though I'm connected to live. I dont think anyones ever done this before. What do you guys think? Can you help?

     
    xbh1h2, Jul 19, 2009
    xbh1h2, Jul 19, 2009
    #1
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  2. TheMagicNumber

    TheMagicNumber Enthusiast

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    Jul 19, 2009 #2
    do it on your pc instead of on the 360.

    1. Gather the same information that you used to sign up for your Xbox LIVE account: your name, ZIP code, phone number, and the last four digits of your credit card number. You can get all this from Account Management in the Xbox Dashboard. Make sure all the information is exactly as you entered it originally in the Xbox Dashboard.
    2. Get a Windows Live ID. If you already have an MSN Hotmail account, you're all set. If you don't, it's easy—and free—to set one up. Just go to www.passport.net and follow the directions to set up a new account.
    3. Log in with your Windows Live ID. Just follow the prompts using the info from the credit-card screen to complete the link.
    hope that helps?
     
    TheMagicNumber, Jul 19, 2009
    TheMagicNumber, Jul 19, 2009
    #2
  3. OP
    xbh1h2

    xbh1h2 Getting There

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    Jul 19, 2009 #3
    I did everything you said and it just prompts me to create a new gamertag and account.
     
    xbh1h2, Jul 19, 2009
    xbh1h2, Jul 19, 2009
    #3
  4. EclipseModz

    EclipseModz Retired Retired

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    Jul 19, 2009 #4
    Have you tried recovering it? It may still be able to get recovered even if you deleted the live id. If not call support and see if they can do anything about it.
     
    EclipseModz, Jul 19, 2009
    EclipseModz, Jul 19, 2009
    #4
  5. OP
    xbh1h2

    xbh1h2 Getting There

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    Jul 19, 2009 #5
    Just tried that, it didn't work.:.(
     
    xbh1h2, Jul 19, 2009
    xbh1h2, Jul 19, 2009
    #5
  6. TheMagicNumber

    TheMagicNumber Enthusiast

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    Jul 20, 2009 #6
    just call M$/XBL and do it over the phone with a rep.
     
    TheMagicNumber, Jul 20, 2009
    TheMagicNumber, Jul 20, 2009
    #6

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