PS3 Common Errors & Fixes

Discussion in 'Playstation 3 Support' started by Wolf, Jan 19, 2014 with 37 replies and 18,164 views.

  1. Wolf

    Wolf Zombies :D Retired

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    General

    By making this thread, I am trying to clear up any questions you may have about your PS3 system. If your question is not answered here, please make a thread containing your error and details about it.

    Quicklinks:
    How To Jailbreak A PS3
    How To Host Modded Lobbies



    Disk not being read:

    Your disk not being read is a problem with the optical laser inside your blu-ray drive which can be solved by replacing said laser. Price isn’t much to deal about (compared to many other things that could be replaced) because these run in at about $15-$30.

    How to replace laser:


    http://www.ebay.com/sch/i.html?_nkw=ps3 blu ray laser

    Overheating:

    Overheating is a serious problem, and if left unattended can internally damage your system, which may lead to it needing replaced. Overheating can be caused by prolonged gaming, or the system being on for too long. Overheating may also lead to a Yellow Light of Death or YLOD.

    There are two common places that could be damaged, which is the Graphics Processing Unit or GPU or the Power Supply Unit or PSU.

    If it is the GPU, the system will boot but not be able to display a video, since the graphics card is fried.

    If it is the PSU, you will hear a clicking sound near where the PSU is located.

    How to fix:

    To solve overheating, turn your system off and let it cool down for a while.​

    YLOD:

    The Yellow Light of Death is caused by damages made from overheating. The way to fix this is by following DrZimbabwe’s tutorial found here.​


    Blinking red light:

    A blinking red light is caused by the system being overworked at a certain time, more when you’re playing graphics-intensive games. Hard drive damage may occur if this is left untreated.

    How to fix:

    Shut down your console and remove all of the cables, including power. Sometimes a loose cable can even cause this problem, so be sure to check them all. Re-insert them, and if the light is still blinking, move to the next step.

    Turn off your console and take out the hard drive, and re-insert. This will most likely solve the problem of the light, and it is also suggested to give the drive a good cleaning.

    If the problem is caused by overheating, then turn off the console.​

    No display:

    Most of the time when your system fails to display a picture, users do not insert their cables properly. Be sure to check over your cables. If your system display is warped in some way, check your display settings to make sure it is optimised and set up correctly for your television.​

    Read disk failure:

    When a PS3 fails to read a disk, it is one of two things. It could be the disk is scratched so you cannot play it, or the lens could have collected the right amount of dust. Cleaning the lens will most likely fix it if that’s the case, and you can either decide to send your system to Sony, or attempt to do it yourself.

    Common error codes:
    0710102 - DNS Error; No DSN server available.

    8013030 - System Error due to failed update download

    80010001 - Major Error , Game ability stopped

    80010006 - An error occurred during the start operation (corrupted folding install)

    80010007 - An error occurred during the start operation (during disc swap tests)

    8001000B - it happens when trying to establish wireless connection

    80010017 - Can’t start BlueRay Game

    8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown

    8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again

    8001050F - Hardware failure. Cannot update firmware or connect to internet.

    80010510 - Will not play games installed on the hard drive

    80010514 - Possibly reading blu-ray disc problem

    80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again

    80023101 - Unknown

    80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server

    80028EA5 - User cannot connect to PS3 network

    80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.

    80028EA8 - Seems to mean unable to authorize isp account details

    80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,

    80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again

    80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).

    80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it

    80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error

    80029023 - Exchanging Key Information exchange has timed out

    80029024 - “The attempt to obtain an IP address has timed out”.

    80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)

    80029501 - connection

    80029509 - When the PSN network is down for maintenance.

    80029513 - This content cannot be accessed on your account (80029513)

    80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)

    80029564 - Downloaded game will not install

    80029751 - warhawk wont start but eveything else seems ok

    80029945 - Can’t playback burn BD movie

    80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )

    80029C68 - Corrupt data usually on external device

    8002A10B. It shows up when I try to view my friends trophies, profile etc.

    8002A10D - Unable to Add friend in XMB

    8002A4A6 - Cannot load game to play online

    8002A515 - Error Signing in

    8002A524 - connection

    8002A548 - Unable to remain logged in - either to game or server

    8002A705 - Unable to connect to server/host. Check router port configuration.

    8002AD23 - Unknown

    8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.

    8002B241 - DVI has no audio.

    8002B71A - Possible NAT Error , Can log onto Game Server but can’t join game and can’t host game

    8002F994 - Too many people downloading the update (download it later on)

    8002F997 - Can not update XMB firmware

    80030001 - Deleting messages from inbox

    8003041F - An error occurred during the copy operation (using media server)

    80030517 - It seems to happen when you copy large media files.

    8003051E - Game will not save

    80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)

    80031150 - "Setting information is corrupted.Press the x button to repair and restore default"

    80031601 - Error Creating Account

    8013013D - “A connection error has occurred” - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can’t handle WPA2 only WPA or none

    8013013D - connection

    8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security

    80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.

    8013030F - Access Point not detected

    8041040F - Communication with the server failed. A dsn error has occured.

    80410418 - DNS Error

    80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.

    80710016 - Playstation Network is down.

    80710092 - “An error has occurred. you’ve been signed out from the ps network” , "Media Server Error: A network error has occurred (80710092)"

    80710101 - Connection error

    80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router

    807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error

    8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection

    80710541 - The connection to the server timed out.

    80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ

    80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured

    80710B23 - PS3 Network is Down or PS3 Network is too busy to respond

    80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode

    81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

    Modding

    In this thread I will try to answer as many common questions you folks have with modding your device. This includes connection problems with RTM Tools, and even your system stuck on 999 downgrader. So, without further ado, here's the list:

    Stuck on 999 Downgrader:
    So, you've decided to downgrade your CFW with Rebug/Rogero's 999 downgrader, and it got stuck on that, and you get a corrupted data every time you try to install the Rogero 3.7 3.55 CFW. There's 2 possible fixes on this, both require a little bit of work and/or money.

    1st fix:
    Read NAND/NOR
    Patch
    Flash Rogero 3.7 (3.55) in FSM (Factory Service Mode (Safe Mode))
    Then remarry BD.

    If the remarry does not work, you will need to replace the BD logic board.

    2nd fix:
    Read NAND/NOR
    Patch
    Flash Rogero 4.46 in FSM
    Exit FSM
    Job done

    Fix CCAPI 2.5 Connection Issues:
    This is not my tutorial, credits to Miss Prodigy on CC.
    HOW TO INSTALL AND USE CCAPI 2.50
    1) Download CCAPI_2.50_package here :
    [Click here to view the link]

    2) Decompress the .rar archive on your pc,
    You will get this:
    [​IMG]

    3) Double click, on CCAPI-setupV2.5.exe, and follow the steps, choose an installation folder, it's better to keep default folders
    [​IMG]
    This will install the CCAPI.dll and the ConsoleManager on your PC, so that you can add new console to your console list and that the CCAPI.dll will be automatically found by tools that want to use it. Once you made the installation, reboot your PC.
    Check that the CCAPI.dll has been added to your PATH, For this, open a cmd, start menu -> execute -> cmd. Use the command "echo %PATH%", you should see your CCAPI installation folder:
    [​IMG]
    If you don't see this line, try to reboot, if you still cannot see this line, you will have to manually update your PATH, and add this line, else skip step 3.5
    3.5) Optional step if CCAPI is not in the PATH

    Open start menu, right click on Computer, select Property:
    [​IMG]
    Then click on Advanced Parameters (1 on the screen,) then click on Environnement variable (2) on the Screen:
    [​IMG]

    Then, find the Path variable (1), edit it (2) and add your CCAPI installation folder, most of the time it's C:\Program Files(x86)\ControlConsoleAPI\
    [​IMG]

    Then reboot your pc, and check that if you do echo %PATH% in a cmd the CCAPI folder is there.


    4) Now, install the XX0001-ENSTONEXX_00-00000000000CCAPIv2.50.pkg on your PS3.
    [​IMG]
    (Put the file on a usb for example, go to install package, and install it)
    Run the program on the ps3, if you already have an installed CCAPI version on your PS3 it will first uninstall it, then reboot your ps3.
    Then re-run the installer on the PS3 and install the CCAPI 2.50. Your PS3 will reboot.

    5) Go to Start Menu, open CCAPIConsoleManager, now click on File -> add new console
    [​IMG]
    Enter your PS3 ip, and choose a name for your PS3

    Now you can right-click on your PS3 in the left side bar, and connect to your console
    [​IMG]

    6) How to use tools that have been made for CCAPI 2.00
    Open PS3LibV4.3.rar, then v4.3 folder, you will see PS3Lib.dll
    [​IMG]

    Now place your CCAPI tool in a folder, delete the CCAPI.dll (if there is one near it, this dll is not used anymore) and replace the PS3Lib.dll withthe one on the screen.
    You can now use your old CCAPI 2.00 tool

    PS3 Will Not Read Discs:
    There can be a few answers to this as well. Those are:
    1. In MultiMan, check to see if BD Emulator is ENABLED, which is the 2nd from the bottom choice under settings.
    2. Take apart your PS3 and check the ribbon cables. Make sure they are all firmly attached, even the one under the drive. Said one is a b**** to get to, but is a necessity to get for being able to read discs.
    3. Replace Optical Laser.

    If those do not work, you will need a new drive.

    PS3 Freezing:
    When a CFW PS3 freezes, it means the thermal paste is going bad in it, or there is a crack or split in wiring on the system itself. I would replace the thermal paste with Arctic Silver, which is MUCH better than the original thermal paste Sony has put on there.

    Troubles Connecting To RTM Tools:
    If you're having troubles connecting to RTM tools, you may have a couple of issues.
    1. There is not a sufficient bridge to your router/PC to connect. This is why on some DEX tools you get the cannot connect error. To fix this, just reassure your connections, and be sure you have the right IP address that shows on your system.
    2. If you can connect but not attach, you are either not in the game, your tool is outdated, or it's a DEX tool and you're on CEX. This one explains itself.

    Troubles Getting a Valid NOR/NAND Dump
    If you are having troubles getting a NOR/NAND dump to validate, or the E3/Progskeet is not powering, be sure you have enough pressure applied to the flasher. Most of the common mistakes when making dumps is that the flasher is not properly pressurized, which may lead to faulty dumps and/or the flasher getting broken or damaged.

    Common E3 Flasher Fixes
    Reaper25 made this tutorial. Click here.



    May be adding more.
     
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    Last edited: Aug 27, 2014
  2. Dsmooth714

    Dsmooth714 Newbie

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    I'm on ps3 cod ghost and whenever i press the ps button to bring up friends menu its always freezing when scrolling through friends and freezing/stopping/skipping when scrolling through anything even all the letters when sending a message…does anyone know wats wrong and how i can fix it.
     
  3. xXHALLID4YXx

    xXHALLID4YXx Enthusiast

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    Iv herd if you put a external hard drive in that has 7200rpm and helps it to over heat
     
  4. dizzyd024red

    dizzyd024red Enthusiast

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    I have a ps3 slim 120gb that plays everything but when I put in higher demanding games like gta v or cod mw3 it has static sound loud and graphics a messed up. Looks like a video card that was overclocked too much any suggestions out of warranty and my original fat is working awsome so not looking to spend much.
     
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  5. OP
    Wolf

    Wolf Zombies :D Retired

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    Loud sounds as fan? Might be overheating and which is causing your graphics to appear this way. You may also need to replace the GPU on the system which won't be too much just about $50 or so.
     
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  6. dizzyd024red

    dizzyd024red Enthusiast

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    No fan is running nice and quiet loud static out of tv speakers like scramled audio and scrambled video thinking gpu from background in custom pc building but never seen this on a console and couldnt find any t/s for this issue that is both a/v.
     
  7. OP
    Wolf

    Wolf Zombies :D Retired

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    I have only heard of it on the newer consoles, but it's something that I think was supposed to be fixed.
     
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  8. RexxiTu8

    RexxiTu8 Member

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    Great Post, This should help members out!
     
  9. OP
    Wolf

    Wolf Zombies :D Retired

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    Post moved to OP.
     
    • Like Like x 2
    Last edited: Aug 27, 2014
  10. Reaper

    Reaper Shoot.Move.Communicate

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    [email protected] bro.... you putting in overtime over here! Nice troubleshooting tut though looking forward to seeing what else you add! :biggrin:
     
  11. DeadBeatSoldier

    DeadBeatSoldier Newbie

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    OK, I'm new to modding, was a bad idea to begin with but I was looking for time shortcut. I have an Xbox 360 and got bored so decided to get a PS3. I got MW2 cause it was cheap as hell but I didn't feel like grinding back to 10th with nobody playing. I got tired of Demo mode and tried getting out of 4.55 but couldn't find a way to go back to the official firmware. I updated today hoping that would override into 4.60 but it didn't and now I'm lost as all hell and don't know what to trust as far as these things go.
     
  12. OP
    Wolf

    Wolf Zombies :D Retired

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    All you need is the 4.55 Demo reverter firmware.
    You can get it here: [Click here to view the link]
     
  13. DeadBeatSoldier

    DeadBeatSoldier Newbie

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  14. OP
    Wolf

    Wolf Zombies :D Retired

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  15. DeadBeatSoldier

    DeadBeatSoldier Newbie

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  16. DeadBeatSoldier

    DeadBeatSoldier Newbie

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  17. Turd__Furguson

    Turd__Furguson Newbie

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    Edit.. nvm
     
    Last edited: Jul 4, 2014
  18. dam026k

    dam026k Enthusiast

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    Hope someone can give me best advice here tonight I was messing about wi sen enabler somehow my package file folder gone into dev hdd , so I tried getting it back on xmb but couldn't so I deleted multiman to reinstall but later found out I couldn't install without package file folder please can Sumone tell me what's best option I have no package file folder or multiman bit stuck ere need good advice I'm on rogero 4.55
     
  19. Ps3SlimCeCh2501a

    Ps3SlimCeCh2501a Newbie

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    Hello everyone, New to this forum so please let me know if i do something wrong.
    My reason for being here, Why im here, I have a Ps3 Slim 160GB (Cech-2501a) I had the disc not reading error. So i bought a new laser lens installed it and everything worked fine for a few months. So i bought a new Lens, Installed the new lens and nothing would work, So i purchased a Full Blu Ray Drive and installed it, I got everything back together and it won't spin, Take a disc, Make a noise. So i have taken everything apart 20+ times checking all the connecters and everything seems to be connected. The Blu Ray Drive is a brand new Drive, I thought it was a faulty drive, So i went and had it tested, It works! What am i missing? Where am i going wrong. Please help me. Thanks for all the advice you can give me..
     
  20. kamal1397

    kamal1397 Newbie

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    Hey wolf i have done my job with e3 flasher but now when i turn my ps on its immediatly turn off can i fix it somehow?
     

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