Unsolved Not seeing the PS4 update for name changes.

Discussion in 'Playstation 4 Support' started by Jaykae, Apr 13, 2019 with 4 replies and 213 views.

  1. Jaykae

    Jaykae Member

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    Am I missing something? I just checked and it says I'm up-to-date.
    I'm on 6.51 on a PS4 Slim.
     
  2. OP
    Jaykae

    Jaykae Member

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  3. Skepta

    Skepta Microphone Champion Super Moderators

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    If you are wanting to change your name have you tried on the browser?
    https://id.sonyentertainmentnetwork.com/id/management/#/p/psn_profile/

    1. Sign in to Account Management and select PSN Profile from the sidebar.
    2. Select [Edit] next to your current online ID.
    3. Enter a new online ID and follow the on-screen prompts to complete the change.
    4. Once you have completed the change process, you will be signed out from all devices.
    https://www.playstation.com/en-gb/g.../access-and-details/change-online-id-ps4-web/
     
  4. OP
    Jaykae

    Jaykae Member

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    That does not answer my question.
    i know there was a beta firmware for name changes, I'm wondering if there's a new firmware specifically for the name change release.
    When I check for an update; it tells me I'm on the latest...

    Cheers.
     
  5. Skepta

    Skepta Microphone Champion Super Moderators

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    I know it didn't directly answer, but as noone else commented I tried to give you a work around.

    The latest firmware on the PS4 website is 6.51 which was released on March 28, 2019 - https://www.playstation.com/en-us/support/system-updates/ps4/
     

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