No Xbox Live? Unusual error. *Must See*

Discussion in 'Xbox 360 Support Archive' started by Dot, Nov 15, 2008 with 13 replies and 434 views.

Thread Status:
Not open for further replies.
  1. Dot

    Dot Premium Premium

    Messages:
    2,817
    Ratings:
    152
    Well to start off I will let everyone know i have a wireless network adapter on my 360.

    I have everything hooked up properly and correctly.


    It does not connect to xbox live when i press "connect to xbox live" and it takes me to the "Test Xbox Live Connection" screen...

    Everything passes EXCEPT Xbox Live.

    Very unusual error since this only happens when XBL is updating or something but this isn't happening for everyone else so idk what the deal is?
     
  2. EclipseModz

    EclipseModz Retired Retired

    Messages:
    7,692
    Ratings:
    2,690
    If you already have the new update then thats why. Other than that i dont know what would make it do that.
     
  3. UKmonkey

    UKmonkey Getting There

    Messages:
    639
    Ratings:
    32
    Have you tried going wired just for a minute to see if it isn't something on your end?
     
  4. Haxalot88

    Haxalot88 VIP VIP

    Messages:
    8,051
    Ratings:
    2,482
    If you have the NXE, then it will fail when trying to connect to xbox live. Only way to fix this is to wait until the 19th.
    Note that you might need to move the console closer to your router. A poor signal strength would allow you to secure a connection to the router along with all the settings, but would fail at actually sending information to and from your adapter.
     
  5. tOxiC x

    tOxiC x Member

    Messages:
    656
    Ratings:
    116
    You may be banned, check your error codes.
     
  6. OP
    Dot

    Dot Premium Premium

    Messages:
    2,817
    Ratings:
    152
    Um how could you already have the new update? It's not out yet...
    I can't do that. My router downstairs and my xbox360 is upstairs and there is no tv near my router.
    What is NXE? I'm guessing it has something to do with the new dashboard. My signal worked fine before and the router hasn't moved neither has the xbox360.
    It's almost impossible for me to be banned since I'm 100% legit. If they accidentally banned me then are losing money because i literally spend $100 a month on M$ Points. lol



    All in all i just want to play my Xbox360 on live. And not have to wait 3 more days when i dont have the next 2 days off work.
     
  7. 360Modder

    360Modder Getting There

    Messages:
    399
    Ratings:
    19
    thats happend to me just restart your router:thumbup:
     
  8. S y N I K a L

    S y N I K a L /ˈsɪn·ɪ·kəl/ Premium

    Messages:
    3,927
    Ratings:
    508
    The NXE is the new dashboard update and yes you can get. It was leaked but if you install it on your 360 it disables LIVE on that console until the 19th (the day the NXE is being released).
     
  9. OP
    Dot

    Dot Premium Premium

    Messages:
    2,817
    Ratings:
    152
    I did that. Didn't do anything.
    Well considering I'm 100% legit then that is not a possibility lol.

    Bump. I just called Xbox Support and the first thing you hear is "We are having some issues with some players not being able to sign into Xbox Live, if your calling for this reason please hang up and wait about 1 hour before trying it again. For status updates on the situation please go to support.xbox.com."

    Well its been 2 days now!
    And there are no "status updates" at support.xbox.com!

    Nice support system M$ has eh? :thumbdown:
     
  10. Shadoe

    Shadoe Contributor

    Messages:
    1,998
    Ratings:
    181
    Did you check the status codes?
     
  11. OP
    Dot

    Dot Premium Premium

    Messages:
    2,817
    Ratings:
    152
    I will tonight. What difference does that make though? What could you find out with the status code you think?
     
  12. Scar

    Scar Retired Retired

    Messages:
    5,297
    Ratings:
    1,450
    Do the network test again and when XBL fails go under it to NAT and hit more info, if your banned it will say so there.
     
  13. tOxiC x

    tOxiC x Member

    Messages:
    656
    Ratings:
    116
    To see if you were banned, I have heard of a lot of legit people being banned. Jus look at your Z code it is I believe and google it. If you see all results with bans, chances are... you are banned.
     
  14. OP
    Dot

    Dot Premium Premium

    Messages:
    2,817
    Ratings:
    152
    I am not banned.

    It miraculously decided to work! So I'm back online! :biggrin:

    Thanks for all the help and dedication though!
    :biggrin:
     
Thread Status:
Not open for further replies.