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Unsolved Minecraft not recognizing my purchase?

  • Thread starter Will G
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Will G

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so i purchased minecraft a while ago. like in June. and suddenly i try to log in and it says user not premium... i don't know why this suddenly happened but i was wondering if i need to send a ticket or if its just a bug and there is an easy fix. thanks for the help.
 
Zakb009

Zakb009

Uni pride yo!
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If you have your paypal receipt (You got emailed it after purchase) then you should be able to prove to Mojang you purchased it, and they will fix it. Otherwise you will be able to prove it via your bank account history.

Message the proof to Notch on Twitter, Jeb on Twitter or http://www.formspring.me/MojangSupport
I more advise the last one, but make sure to blur out any important details, and ask if there is somewhere else you can contact them.
 
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qerfcnkwvy

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I'd contact them by email and show proof of purchase
 
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Will G

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mojang support doesn't seem to be responding to people anymore. and notch won't reply to my twitter messsages. im really pissed
 
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