Assuming most everyone saw the [email protected] video yesterday (i think that's what it was called), you guys saw what he said about locking accounts. I decided to try and do this. I called up ms, got to an agent, told him that my account says it's been recovered on another console, and am unable to recover it. I got forwarded to a specialist or something like that. She asked me a series of questions. I told her random (but believable answers) and was trying my best to convince her that the hacker must have changed all the information, but she just wouldn't buy it. Anybody else had this problem and/or could provide any tips?