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Discussion Is Sony support better than Microsoft Support? *Rant

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Pew Pew Pew J

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I'm a microsoft fan boy. I have had an xbox original, 360, and now xbox one. I would have fought you before even knowing anything about it that xbox's are better. Generally I do enjoy them more and I really love Halo and Forza. I recently have been being harassed like crazy! People will send me 20 messages a day of hate, endless chat requests, join my games to teamkill me or crash me. I contact xbox complaining they say to block, complain, and submit a bad player review. So I do and as we all know it does absolutely nothing at all even after a month. I contact again... They tell me to make all my privacy setting all private. I do that even though it sucks but guess what they follow my friends and join in when they see them playing games I play and still bother me like crazy! Contact support, get the same robot answers as always, then tells me to go to the forums. I go to the forums get absolutely no help as expected. Contact them again. I have an hour and 30 minute support chat where I found out today the agent was lying to me. He sent me this link http://support.xbox.com/en-US/my-ac...witch-gamertag-to-different-microsoft-account he told me I could make a new account and transfer everything from my gamertag to the new gamertag through doing that which would = me a free gamertag name change. Call me poor but it's $10 in this world, I already have to pay xbox live and come on $10 is about a gallon of gas in this day. I don't make a lot of money. I contact support later because I don't believe it is possible. They then respond to reading the transcript and seeing the lie and seeing me constantly re asking to be reassure this is possible and sends me a link with how to change my gamertag and walking me through those steps and how to pay the $10 completely ignoring how I have had no support and have done everything they asked and completely ignoring how I was lied to in a chat for an hour and completely mislead. I then go on a rant like what I am saying now and I get transfered. This guy completely ignores that I was lied to again! I try support once more and told the same robotic answers. Same everything. I recieved no support, not help, nothing from the forums. Was ignored that I was lied to in support chat. My question is, is sony's support better? I don't like the ps4 more but seriously I want to switch. Are they both money grubbing screw overs? I'm really over M$ and I guess my other question is. Is there anyway to get a free gamertag change because I really am being harassed and need some way to get away from it and I don't want to lose all my ranking in games etc. Thanks 7s
 
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If you are going to switch consolses over $10 then thats crazy. And you get 3 gallons for 10 dollars:roflmao: but i have liked the xbox over playstaion that is just my opinion and everyone entitled to it. And also people telling you to go die and eveything else is normal, people are just mean:meh: I just ignore people like that or just play there game:tongue:
 
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K0KaNe

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best thing to do make your friends list private and only let friends see you online i done this ages ago due to sad little kids stalking me on gta iv on the 360 with mods best option.
 
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Pew Pew Pew J

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If you are going to switch consolses over $10 then thats crazy. And you get 3 gallons for 10 dollars:roflmao: but i have liked the xbox over playstaion that is just my opinion and everyone entitled to it. And also people telling you to go die and eveything else is normal, people are just mean:meh: I just ignore people like that or just play there game:tongue:

I'm not changing because of $10 but because microsoft lied and did nothing for me. Months and no good support.

K K0KaNe I have done that, they just join in through my friends when they see them playing the 3 games I play. Appreciate the replies though
 
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K0KaNe

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I'm not changing because of $10 but because microsoft lied and did nothing for me. Months and no good support.

K K0KaNe I have done that, they just join in through my friends when they see them playing the 3 games I play. Appreciate the replies though
if you make your friends list private they shouldn't be able to see it as you're only person who can see your friends list.
 
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Pew Pew Pew J

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if you make your friends list private they shouldn't be able to see it as you're only person who can see your friends list.
Oh I see, they know my friends gamertags also. So it doesn't stop them. I block my friends list anyways because I just sent friend requests to V1 gamertags to fill my friends list so people can't add me and didnt want people to see I didn't have 100
 
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I highly doubt that they join your game every time on certain games just close the joinable session and keep all your information private, tell your frIends to do the same.
 
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Cakes

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I like MS support. They've always managed to help when ever I actually needed to ask them to look after something.

I can't say the same for sony, as I don't have any reason to talk to them.
 
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DvarRunsXBL

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They`re both ****. But I mean they have to deal with retards and trolls all day that have no idea what they`re doing. Not to say they prob don't have the proper training in the first place.
 
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