Triiistan
Contributor
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
Replacement Process
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Additional Information
Identifying an iPod nano (1st gen):
- It has a black or white plastic front and a silver metal back - later iPod nano models have a metal front and back. See images on this web page.
If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.
Your replacement iPod is under warranty for 90 days from the date of service.
~I have an old iPod Nano 1st gen, and will be getting my new one soon, I do not use my 1st gen but it is cool to have a new one.~