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Solved I THINK I GOT HALO 5 TWICE?

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HaloHarry2k9

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Right i dont have an xbox one but im a big halo fan so i got the limited collectors edition and wanted to swap the code for the disc version so i contacted support and they basically told me i needed an xbox one first so i argued with them and got told that the 'dedicated team' would sort it out for me, IVE JUST GOT A PARCEL AND ITS HALO 5, but there was no codes for the special edition content with it, only a code for a 14 day trial, so i came on xbox.com and checked that the digital deluxe edition code i originally gave them was valid and it was so i redeemed it, did that code only give me the special edition content or did it give me the downloadable version of halo 5 too, DO I HAVE HALO 5 TWICE NOW?
 
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Right i dont have an xbox one but im a big halo fan so i got the limited collectors edition and wanted to swap the code for the disc version so i contacted support and they basically told me i needed an xbox one first so i argued with them and got told that the 'dedicated team' would sort it out for me, IVE JUST GOT A PARCEL AND ITS HALO 5, but there was no codes for the special edition content with it, only a code for a 14 day trial, so i came on xbox.com and checked that the digital deluxe edition code i originally gave them was valid and it was so i redeemed it, did that code only give me the special edition content or did it give me the downloadable version of halo 5 too, DO I HAVE HALO 5 TWICE NOW?
You can't have a game twice via downloadable from Microsoft. If you physically purchase the game ( disc ) and then buy a code you can but no you don't have it twice.
 
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Try to play the game without the disc
 
HaloHarry2k9

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Ok guys ill explain in full detail
I went to the shops and bought the £200 Limited collectors edition which i had already pre-ordered-http://www.game.co.uk/en/halo-5-guardians-limited-collectors-edition-only-at-game-586110
Then when i got home i went on support and gave them all my details and proof that i bought it and they told me they needed to create an "xbox one hardware profile" and that they needed my xbox one console serial number, problem is i dont have an xbox one, i wanted to get the LIMITED edition while i could and buy an xbox one some other time down the line when i can afford one, so they said they would pass it on to the dedicated team and that i would get an email in 72 hours and it would be sorted, I never got an email but instead this morning i got a knock on the door and it was a parcel for HALO 5 standard edition, problem is again it didnt have the special edition codes with it (warzone req bundle, Halo the fall of reach the animated series) so i went onto my computer and typed in the Digital deluxe edition code that i originally got with the Limited collectors edition, and it was still valid, they havent cancelled it, so i redeemed it, now im thinking does the digital deluxe edition include halo 5 itself as a downloadable and playable game? if it does then i now have it as a downloadable game AND a physical disc 
Try to play the game without the disc
Cant try that at all because i dont have an xbox one, i explained it all in detail above this one sorry for confusion, so i may or may not have it twice but no way to tell without the console to play it on haha
 
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Ok guys ill explain in full detail
I went to the shops and bought the £200 Limited collectors edition which i had already pre-ordered-http://www.game.co.uk/en/halo-5-guardians-limited-collectors-edition-only-at-game-586110
Then when i got home i went on support and gave them all my details and proof that i bought it and they told me they needed to create an "xbox one hardware profile" and that they needed my xbox one console serial number, problem is i dont have an xbox one, i wanted to get the LIMITED edition while i could and buy an xbox one some other time down the line when i can afford one, so they said they would pass it on to the dedicated team and that i would get an email in 72 hours and it would be sorted, I never got an email but instead this morning i got a knock on the door and it was a parcel for HALO 5 standard edition, problem is again it didnt have the special edition codes with it (warzone req bundle, Halo the fall of reach the animated series) so i went onto my computer and typed in the Digital deluxe edition code that i originally got with the Limited collectors edition, and it was still valid, they havent cancelled it, so i redeemed it, now im thinking does the digital deluxe edition include halo 5 itself as a downloadable and playable game? if it does then i now have it as a downloadable game AND a physical disc 

Cant try that at all because i dont have an xbox one, i explained it all in detail above this one sorry for confusion, so i may or may not have it twice but no way to tell without the console to play it on haha
Your best off calling Microsoft and explaining it to them. Tell them you purchased the special edition but don't have an Xbox One because your waiting to buy it. You wanted the game before it sold out of special editions so that's why you purchased it early
 
HaloHarry2k9

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Ok guys ill explain in full detail
I went to the shops and bought the £200 Limited collectors edition which i had already pre-ordered-http://www.game.co.uk/en/halo-5-guardians-limited-collectors-edition-only-at-game-586110
Then when i got home i went on support and gave them all my details and proof that i bought it and they told me they needed to create an "xbox one hardware profile" and that they needed my xbox one console serial number, problem is i dont have an xbox one, i wanted to get the LIMITED edition while i could and buy an xbox one some other time down the line when i can afford one, so they said they would pass it on to the dedicated team and that i would get an email in 72 hours and it would be sorted, I never got an email but instead this morning i got a knock on the door and it was a parcel for HALO 5 standard edition, problem is again it didnt have the special edition codes with it (warzone req bundle, Halo the fall of reach the animated series) so i went onto my computer and typed in the Digital deluxe edition code that i originally got with the Limited collectors edition, and it was still valid, they havent cancelled it, so i redeemed it, now im thinking does the digital deluxe edition include halo 5 itself as a downloadable and playable game? if it does then i now have it as a downloadable game AND a physical disc 

Cant try that at all because i dont have an xbox one, i explained it all in detail above this one sorry for confusion, so i may or may not have it twice but no way to tell without the console to play it on haha
I dont want to do anything like that cos if they realise that i have it twice and the second one was for free then they might take it off my account or something you know?
 
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The code you redeemed should have the game included. Keep the physical until you get an X1 to be sure first tho(you can probably even check your download history on Xbox.com). If it does, just sell/turn in your disc.
 
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