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Discussion HELP!!!! Automatic Renewal

V

vDHigh

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They've updated the site and I don't know how to remove automatic renewal without ringing them. I need to know how to remove it without ringing them in the next 2 days before it renews please help me, I don't have the money to pay for the next lot, there is money on the card but It's not my card and I can't pay the owner. Please help me or I will be in big s*** cheers.
 
M

MarijuanaHD

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Wait what are you talking about? Like a Subscription? If its on paypal im sure you can cancel it.
 
V

vDHigh

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Wait what are you talking about? Like a Subscription? If its on paypal im sure you can cancel it.
Its my XBLive 12 month subscription, it comes from a credit card on my account but its not mine and i cant afford to pay the owner of the credit card the money so I need to cancel it.
 
M

MarijuanaHD

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Call Xbox support or cant you cancel it on xbox . com?
 
V

vDHigh

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Please help me.

I can't call them I don't have a phone,
 
K

Iqbal

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Go here.

https://live.xbox.com/en-US/Flows/EditCreditCard/SelectPaymentInstrument.aspx


Or find a phone and call Microsoft
 
V

vDHigh

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Go here.

https://live.xbox.com/en-US/Flows/EditCreditCard/SelectPaymentInstrument.aspx


Or find a phone and call Microsoft

That just takes me to the page to remove a credit card which I can't do because Automatic Renewal is on. Also I simply can't just find a phone.
 
V

vDHigh

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Still can't figure out how to do it, someone must know.
 
A

Alex

chazbae
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Sign in with you Live ID ay Microsoft.com and goto Billing and look there.
 
M

Mcfiece

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You can email them.
...or use a pay phone...
 
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