Okay, so I'm trying to install games onto my Xbox One S through the game store. I've gotten trials for both EA and the Xbox One Game Pass. As I try to install a game, it freezes and doesn't continue downloading. When I go to cancel the installation, it completely freezes and doesn't allow me to cancel it at all. I've reset my Xbox like ten times tonight with no solution in sight. Someone please help me. I'm getting really frustrated and can't figure out why they are freezing. I've spent the last three hours trying to find a solution, but nothing has worked.