Solved console ban?

Dukes 1800

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i have a flashed xbox by abofazl, and i only play legitimate games and i just got a console ban today. fml. i was only playing mw2 and i last played on wednesday, and now im banned. when i called the first thing they told me was if i had console ban go to Xbox NXE Hardware, Xbox LIVE, Games & Media Support | Xbox Support . can they know i have a flashed box even tho i dont play burned games? has anyone else had this?
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