Innovative
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Hey, everyone! I have an issue that I thought maybe some of you could help with. So, my MacBookPro is FileVault locked, but I didn't set up the MacBook it'self, as it is my step moms older new one. She didn't remember the FileVault key and doesn't have it stored anywhere so she could reach it. I have talked to apple about this. The only problem with the computer itself is that the MacBook password doesn't seem to work for some reason. We have tried changing it through Terminal, Recovery OS, with the iCloud account, and I even tried decrypting the HDD. We can't seem to get into the computer at all! Apple said there was nothing they could do. There is Really Important information stored on this computer. Do any of you know how we could possibly pull the data from the drive and store it somewhere while we restore the OS, and then possibly put it back on the computer. The reason the password can't be changed is because the iCloud account associated with the computer has been removed. The computer finds the FileVault key, it doesn't let us change the password. We spoke with Apple and they said we found a software bug. All we need is the information from the HDD.
If anyone could lend me a hand, that would be amazing!
If anyone could lend me a hand, that would be amazing!
- Operating System
- Mac OS