Customer Backlash on iPhone Rate Plans, Launch Approaches

[l Krafty l]

Customer Backlash on iPhone Rate Plans, Launch Approaches

As international pricing for the iPhone has been trickling out, customers in some countries are particularly unhappy about their rate plans for the upcoming iPhone launch.

By MacRumors.com

Quote:

Sweden's Telia Sonera rate plans were which started at 299 kr/month (~$50) for 100MB of data and a 199 kr/month (~$34) unlimited data addon was met with numerous complaints from their customers. In response Telia Sonera is now offering the 199 kr/month ($34/month) unlimited add on plan to any of their existing voice plans.

Potential Canadian iPhone customers have been particularly displeased with Rogers' iPhone rate plans announced 9 days ago. This resulted in an online petition attracting over 41,000 signatures. Rival Canadian carrier Bell Mobility appears to be taking advantage of the opportunity and will be offering the Samsung Instinct (an iPhone competitor) with a $10/month unlimited browser add-on data plan. The Samsung Instinct will be introduced in Canada on August 8th of this year.

Unconfirmed rumors suggest that Apple is displeased with Rogers and is reportedly diverting some of the Canadian iPhone stock to european launches.

Apple will be launching the iPhone 3G in 20 countries on July 11th. We'll provide ongoing coverage of the launch. MacRumors readers are organizing meetups around the world. One group has already started lining up at Apple's 5th avenue store, but appear to be making a political statement rather than being particularly interested in the iPhone.

http://www.macrumors.com/2008/07/06/customer-backlash-on-iphone-rate-plan-pricing-launch-approaches/

[T Sizzles]

Ouch. Apple is going to cut off some of Rogers' shipment.

People here are saying pricing is bad. Look at Canada and their THREE year contracts.

[l Krafty l]

This is funny. iPhones not even released and theres already drama and chaos.

[T Sizzles]

And there's a line at the Apple Cube in NYC!
iPhone 3G lines start at the Apple Cube... one week early - Engadget

[l Krafty l]

Far as I know, I think the article is in my post, they're doing that as a publicity stunt. Basically nerds who want more attention then they get.

[punkskater2448]

I'm just planing on getting up early and heading down to my local AT&T store. I don't expect the lines to be huge but if they are and I don't get a new iphone then it's ok. As far as the plans go they are kind of high but I don't mind paying the extra. I will just get unlimited everything besides minutes, and for those I will get the lowest amount of minutes possible. They roll over and in 2 months I have only used 5 hours worth of talking time on my phone.

[Soapy]

my mom is getting a at&t plan soon. I am still deciding if im going to buy this phone or not.

[T Sizzles]

I'm trying to decide to get one or not. Still no word if Premier customer discounts will apply to the iPhone or not. I'd bet they won't.

[l Krafty l]

They don't. No discounts apply to the iPhone.

[Jay]

I'm gonna ****ing kill Rogers... I was actually thinking of getting an iPhone but now that i've seen the plans that are being offered i'm not so sure anymore.

[Zarcu]

Now people wonder why the iPhone wasn't always World Wide.

[T Sizzles]

Canadians bend over when they sign on the dotted line. 3 year contract and not even unlimited data.

Quote: Originally Posted by l Krafty l

They don't. No discounts apply to the iPhone.

Yeah. My mom got a memo at her office saying that the Premier discounts only apply to monthly service with the iPhone, not the equipment cost.

Looks like I'll be waiting until January. Maybe by then they will have a 32GB.

But there will be the Touch Pro, Omnia, and the Xperia by then......

So many choices.....