[SpEaRs]

I have a broken headset and a broken controller

(Standard) = Came in a xbox 360 premium box all togeather purchised 10 months ago

Xbox 360 wireless Controller (Standard)
So the controller has a loose right stick, it moves but stays where it is left with out touching, normally it would move back to the center after release.
XBox 360 wired Headset (Standard)
Today my headset stoped working, i tried trying a different controller and it still didnt work. tired unpluging it and pluging it back in. no luck.

anyhow i am not the kinda person that throws my controller across the room when i get mad or leaves my headset on the ground for ppl to step on it and hope it still works.
I take very good care of my stuff and my headset is in mint condition its not the wire.

Has anyone ever called microsoft and tried to return a controller or a xbox headset?
i am going to try that tomorrow since it all should still be under warranty

[combatburt]

Just return it to the store you bought it from and get them replaced.

[CTC WHATZUPDOC]

Wow yesterday my headset broke and my left thumbstick will get stuck the the extreme left all the time, I was also wondering if i could return. thanks.

[Venomous Fire]

Ive gone through like, 10 of them wired headsets, i just call Xbox, they send me a new one, i dont send back old one, problem solved lol.

[T Sizzles]

I'm on the phone now getting a replacement for one of my wired headsets, it's taken like 1/2 hour but at least the person is helping me. I've been on hold like 25 times already :laughing:

[h2o pete]

What do they ask you?

Do they just send a new one??

[T Sizzles]

Right now this guy is telling me I have to send in my old one to a repair center in Texas. Then once they get it they will send me back a new one.

[Saiyan]

i hate how you have to send every little thing to texas, they should make one repair place in every state.

[l KrAzY l]

Ive sent in like 20 headsets because i get pissed off and stomp on them and throw'em

[h2o pete]

LOL

"Err yeah my headset's broke"

"Yes Sir. How did that happen?"

"Errm yeah it just doesn't work.. FUX@&%"ING HEADSET!!! I SHOULD AHVE WON THAT!!!"

[SpEaRs]

okay so i called in today...


result is that they just send u a new headset, there is no serial on a wired headset so they only ask for the serial on the back of the xbox 360 that came with the wired headset.

but if u have a xbox 360 and its under a year old and it came with a wired headset. u could call in and say u have a broken wired headset and give them the serial on the back of ur xbox 360 and they will just send u a new headset for free.


for the controller they asked me to send it to them then they would send me back a replacement.